Enterprise RAG & knowledge systems

Answers from your own documents. With sources, and the right permissions.

We turn scattered wikis, drives and PDFs into an assistant your team can trust. Every answer cites its source, respects who can see what, and is measured before anyone relies on it.

  • OpenAI

  • Anthropic

  • Google Gemini

  • Mistral AI

  • Elasticsearch

  • Qdrant

  • Hugging Face

  • AWS

  • Microsoft Azure

  • Google Cloud

  • OpenAI

  • Anthropic

  • Google Gemini

  • Mistral AI

  • Elasticsearch

  • Qdrant

  • Hugging Face

  • AWS

  • Microsoft Azure

  • Google Cloud

Is this for you?

An honest check before we build.

A good fit if…

The same questions get answered every day.

Knowledge is spread across too many tools.

A wrong answer carries real risk.

Your data can’t leave your own environment.

Probably not for you if…

Your documents are outdated or don’t exist.

You only need a better search box.

Nobody will own the content after launch.

You need it live before it’s tested.

The service

RAG lets AI answer from your documents instead of its memory, and show where each answer came from.

RAG lets AI answer from your documents instead of its memory, and show where each answer came from.

A chatbot on its own answers from what it learned in training, which can be outdated or simply wrong. Fine-tuning changes how a model writes, but it doesn’t keep facts current or show sources. Retrieval-augmented generation (RAG) finds the right passages in your documents at the moment someone asks, checks who is allowed to read them, and answers with citations. A knowledge system is everything around that: connectors, parsing, search, permissions, evaluation and monitoring.

A chatbot on its own answers from what it learned in training, which can be outdated or simply wrong. Fine-tuning changes how a model writes, but it doesn’t keep facts current or show sources. Retrieval-augmented generation (RAG) finds the right passages in your documents at the moment someone asks, checks who is allowed to read them, and answers with citations. A knowledge system is everything around that: connectors, parsing, search, permissions, evaluation and monitoring.

Retrieve

Ground

Cite

people sitting and using laptops

What we build

Four ways to put your knowledge to work.

Four ways to put your knowledge to work.

Each one starts with one team and one set of sources. When answers depend on how things connect, not just what a page says, we add a knowledge graph.

Each one starts with one team and one set of sources. When answers depend on how things connect, not just what a page says, we add a knowledge graph.

01

Assistant

Internal knowledge assistant

One place to ask, answering from your wikis, drives and policies.

02

Q&A

Document Q&A with citations

Every answer links to the exact passage it came from.

03

Search

Enterprise search

Hybrid keyword and semantic search across every connected source.

04

Agentic

Agentic RAG

Breaks hard questions into steps, then checks and compares several sources.

Use cases

Where knowledge systems pay off first.

Where knowledge systems pay off first.

Plus sales enablement: proposals, specs and objection handling, answered from your own material.

Plus sales enablement: proposals, specs and objection handling, answered from your own material.

01

Support

Support answers

Agents and customers get consistent answers from one source of truth.

02

Legal

Legal and contracts

Find clauses, compare versions and flag deviations, with sources.

03

HR

HR and policies

Instant, accurate answers on policies, benefits and onboarding.

04

Engineering

Engineering docs

Specs, runbooks and past incidents, searchable in plain language.

Our method

[Agency] Knowledge Stack.

[Agency] Knowledge Stack.

A repeatable framework for knowledge systems, with every release scored by our [Agency] Proof evaluation harness.

A repeatable framework for knowledge systems, with every release scored by our [Agency] Proof evaluation harness.

01

Connect

Connect

Sync sources and permissions.

02

Index

Index

Parse, chunk and build hybrid search.

03

Answer

Answer

Grounded, cited responses.

04

Prove

Prove

Automated faithfulness, retrieval and hallucination tests on every change.

Accuracy

Measured, not guessed.

What we measure

Faithfulness: is every claim backed by a source?

Retrieval hit rate and answer relevance.

Citation accuracy on every answer.

Honest “I don’t know” when the answer isn’t there.

How we test

A gold set of [X] real questions from your team.

Hallucination and adversarial tests before launch.

Regression tests on every change.

Live tracing and user feedback after launch.

Connectors

Plugged into where your knowledge already lives.

Plugged into where your knowledge already lives.

We connect to the tools your team already uses and keep the index in sync as documents change, so answers stay current and permissions stay intact. PDFs, slides, spreadsheets, scans and wiki pages go through the same pipeline. If a system isn’t listed, we build the connector.

We connect to the tools your team already uses and keep the index in sync as documents change, so answers stay current and permissions stay intact. PDFs, slides, spreadsheets, scans and wiki pages go through the same pipeline. If a system isn’t listed, we build the connector.

SharePoint

Google Drive

Confluence

Notion

Jira

Email

Databases

Data security

Your data stays yours.

Where it runs

Your cloud region of choice, private cloud or on-premises.

Open-weight models when data can’t leave your network.

No training on your data. Ever.

Everything runs in your accounts.

Who sees what

Permission-aware retrieval that mirrors existing document access.

Single sign-on with your identity provider.

PII redaction before anything reaches a model.

Full audit logs, aligned with GDPR, HIPAA and SOC 2 practices.

Engagement

A pilot on your documents. Then you decide.

Before we start, we agree on one team, one set of sources, a fixed price and the accuracy targets the pilot has to hit, tested on questions your team writes. Cost depends on how many sources and formats are involved, how messy the documents are, how complex the permissions are and where it needs to be hosted. If the pilot misses its targets, you’ve spent a pilot budget, not a project budget.

0wks

From kickoff to a measured pilot.

0surprises

Fixed pilot price, agreed upfront.

Tech stack

Built on proven tools. Tuned for your data.

Built on proven tools. Tuned for your data.

We pick each layer for accuracy, cost and where your data is allowed to go.

We pick each layer for accuracy, cost and where your data is allowed to go.

01

Ingestion

Parsing

Docling, Unstructured and LlamaParse for PDFs, tables, scans and slides.

02

Retrieval

Search and ranking

Embeddings, pgvector, Qdrant or Weaviate, hybrid search, and Cohere or BGE rerankers.

03

Models

Orchestration and LLMs

LlamaIndex and LangGraph, with GPT, Claude or Gemini, or private Llama, Mistral and Qwen.

04

Quality

Evals and ops

Ragas, DeepEval and Langfuse, with FastAPI on AWS, Azure or GCP.

Process

Four phases.
From scattered documents to trusted answers.

Four phases. From scattered documents to trusted answers.

Your sources. Your permissions.
Measured before launch.

01

Discover and audit.

We pick the team, map the sources and permissions, and write the question set we’ll be measured on.

02
Ingest and index.

We connect, parse and clean your documents, then build search that respects existing access.

03
Build and evaluate.

We tune retrieval, prompts and models until the pilot hits its accuracy targets.

04
Launch and improve.

We roll out with tracing and feedback, keep sources in sync and re-test on every change.

01

Discover and audit.

We pick the team, map the sources and permissions, and write the question set we’ll be measured on.

02

Ingest and index.

We connect, parse and clean your documents, then build search that respects existing access.

03

Build and evaluate.

We tune retrieval, prompts and models until the pilot hits its accuracy targets.

04

Launch and improve.

We roll out with tracing and feedback, keep sources in sync and re-test on every change.

01

Discover and audit.

We pick the team, map the sources and permissions, and write the question set we’ll be measured on.

02

Ingest and index.

We connect, parse and clean your documents, then build search that respects existing access.

03

Build and evaluate.

We tune retrieval, prompts and models until the pilot hits its accuracy targets.

04

Launch and improve.

We roll out with tracing and feedback, keep sources in sync and re-test on every change.

Case studies

Knowledge systems in production, and what changed.

0%

[X%] — [metric, e.g. less manual handling]

0hrs

[X hrs saved] per week

[Industry]

[Team size]

[Client A quote — add once approved]

Read story

[Client contact]

[Role], [Client A]

0%

[X%] — [metric, e.g. less manual handling]

0hrs

[X hrs saved] per week

[Industry]

[Team size]

[Client A quote — add once approved]

Read story

[Client contact]

[Role], [Client A]

0%

[X%] — [metric, e.g. less manual handling]

0hrs

[X hrs saved] per week

[Industry]

[Team size]

[Client A quote — add once approved]

Read story

[Client contact]

[Role], [Client A]

FAQ

Common questions, clear answers.

Common questions, clear answers.

How is RAG different from a chatbot?

Why not just fine-tune a model on our documents?

How do you stop it from making things up?

Will people see documents they shouldn’t?

What happens when our documents change?

Can it run in our own environment?

How much does it cost?

How long does it take?

Start with a free fit call.

30 minutes to check the fit. Then a fixed-price two-week AI Audit, with its fee credited to your pilot.

© 2026 Connetix. AI consulting & engineering.

Start with a free fit call.

30 minutes to check the fit. Then a fixed-price two-week AI Audit, with its fee credited to your pilot.

© 2026 Connetix. AI consulting & engineering.

Start with a free fit call.

30 minutes to check the fit. Then a fixed-price two-week AI Audit, with its fee credited to your pilot.

© 2026 Connetix. AI consulting & engineering.

Start with a free fit call.

30 minutes to check the fit. Then a fixed-price two-week AI Audit, with its fee credited to your pilot.

© 2026 Connetix. AI consulting & engineering.